Thank you for shopping with [Your Company Name]. We strive to provide high-quality products and services, but we understand that sometimes things may not work out.
In accordance with consumer protection laws, you have the right to cancel your order within 14 days of receiving your goods or services. This gives you the ability to request a refund if you change your mind or if the product doesn’t meet your expectations.
To request a refund, please contact our customer service team at [Email Address] or [Phone Number] within 14 days of receiving your order. You will need to provide your order number and the reason for the return.
Once we have received your returned item (if applicable), we will process your refund within [X] business days. The refund will be issued to the original payment method used for the purchase.
Certain items may not be eligible for a refund under the law (such as perishable goods, sealed items that have been unsealed, or customized products). Please contact us for clarification on any specific items.
If you have any further questions or need assistance with your refund, don’t hesitate to reach out to us at [Customer Service Contact Information].
